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Privacy Policy

Owner: Sweven Inc.

Last Updated: November 28, 2025

This Privacy Policy explains how Sweven Inc. ("Sweven," "we," "our," "us") collects, uses, stores, and protects your information when you visit Sweven.com, engage with our services, or interact with us through recruitment, partnerships, or business channels.

Sweven Inc. is headquartered in Sunnyvale, California, with primary delivery centers in Bengaluru, Jaipur, and Hyderabad.

By using Sweven.com, you consent to the practices described in this Policy.

1. Information We Collect

We collect personal and business information from the following categories of users: Customers, Prospects, Employees, Prospective Employees, Partners, and Website Visitors.

1.1 Information You Provide

  • Name, email address, phone number
  • Company name, job title, and business details
  • Project or service inquiries
  • Resume, CV, portfolio, or recruitment data
  • Support requests and communication records
  • Contract or billing information (where applicable)

1.2 Automatically Collected Information

  • IP address and geolocation
  • Browser type, device type, OS
  • Website interaction data (pages viewed, time spent)
  • Cookies and analytics data
  • Log files and security monitoring metadata

1.3 Information from Third Parties

  • Talent and skill partners like Plumjob.com
  • Technology partners (e.g., Salesforce, other CRM/CX providers)
  • Referrals, agencies, job boards
  • Public sources and professional networks (LinkedIn, etc.)

2. How We Use Your Information

We use collected data for:

  • Delivering services and solutions
  • Responding to inquiries, demos, and support
  • Customer relationship management
  • Recruitment and talent evaluation
  • Improving website functionality
  • Marketing communications (when consented)
  • Analytics, research, and product enhancement
  • Security, fraud prevention, and compliance
  • Contractual and legal obligations

3. How We Share Information

Sweven does not sell personal data. We may share information with:

  • Technology service providers (hosting, analytics, email)
  • Authorized partners and subcontractors
  • Talent and hiring service providers (e.g., Plumjob.com)
  • Legal authorities when required by law
  • Entities involved in mergers, acquisitions, or restructuring (if applicable)

All third parties are required to maintain confidentiality and data protection standards.

4. Data Security

We implement industry-standard security practices including:

  • SSL/TLS encryption
  • Firewalls and intrusion detection
  • Access controls and authentication
  • Secure development and review standards
  • Regular audits and vulnerability testing

While we work to protect your data, no method is 100% secure, and users should use caution when sharing information online.

5. Data Retention

Data is retained as long as necessary for:

  • Service delivery
  • Legal compliance
  • Business operations
  • Recruitment lifecycle
  • Customer relationship management

Users may request deletion as permitted by law (see CCPA/GDPR sections below).

6. Your Rights

Depending on your region (California, EU/UK, India, or other jurisdictions), you may have rights to:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion
  • Opt-out of marketing communications
  • Restrict or object to processing
  • Request a copy of your data
  • Exercise non-discrimination rights

To exercise rights, contact: info@sweven.com

7. Children's Privacy

Sweven.com is not intended for children under 16. We do not knowingly collect data from minors.

8. Third-Party Links

Sweven.com may contain links to third-party websites. Sweven is not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the Website indicates acceptance.

10. Contact Information

For privacy inquiries: info@sweven.com

📍 Sweven Inc., Sunnyvale, California, USA

Emails are monitored on a weekly basis.