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Terms of Use

Owner: Sweven Inc.

Terms of UsePrivacy PolicyCookies PolicyCCPAGDPRSafe HarborCode of Conduct

Last Updated: November 28, 2025

These Terms of Use ("Terms") govern your access to and use of Sweven.com ("Website"), owned and operated by Sweven Inc., a company headquartered in Sunnyvale, California, with primary delivery and development centers located in Bengaluru, Jaipur, and Hyderabad.

By accessing or using Sweven.com, you agree to these Terms. If you do not agree, please refrain from using the Website.

1. Intellectual Property and Trademarks

"Sweven" and "CRMMastermind" are registered trademarks or trademarks of Sweven Inc.

All content on the Website—text, graphics, designs, images, videos, code, software, and materials—is the exclusive property of Sweven or its content providers and is protected under applicable intellectual property laws.

You may not copy, distribute, modify, or republish any material without explicit written permission from Sweven.

2. Use of the Website

You agree to use Sweven.com only for lawful purposes. You may not:

  • Attempt to gain unauthorized access to any systems or networks connected to Sweven.
  • Use the Website in a manner that may damage, disable, or impair its performance or availability.
  • Upload malware, harmful code, or engage in data scraping, mining, or automated harvesting.
  • Misrepresent your identity or relationship with Sweven.

Sweven reserves the right to suspend or terminate access to any user that violates these Terms.

3. Associations, Partnerships, and Third-Party Relationships

Sweven engages with various companies—including but not limited to Salesforce and other technology providers—strictly under partner, solution provider, or software provider relationships.

  • Such partnerships do not imply joint ventures, employment, ownership, or guaranteed service rights.
  • Sweven receives tools, platforms, or services from these partners and uses them to deliver solutions to its clients.
  • All third-party trademarks mentioned on the Website belong to their respective owners.

4. Definitions

4.1 Customers

"Customers" are organizations or individuals who:

  • Have formally entered into a commercial agreement or service contract with Sweven, OR
  • Are using any paid Sweven products, services, subscriptions, or consulting offerings.

4.2 Prospects

"Prospects" are individuals or organizations who:

  • Have interacted with Sweven for potential business,
  • Are exploring Sweven's products or services,
  • Have submitted inquiries, demo requests, or RFPs, OR
  • Are in pre-contractual discussions with Sweven.

4.3 Employees

"Employees" refer to individuals employed by Sweven Inc. or its subsidiaries in the U.S., India, or other global locations.

4.4 Prospective Employees

Prospective employees include:

  • Candidates applying through Sweven.com,
  • Applicants applying through Plumjob.com—Sweven's partnering talent and skill provider,
  • Candidates referred by staffing agencies or directly through recruitment initiatives.

5. Careers & Recruitment

Sweven publishes open positions on:

  • Sweven.com → Careers Section
  • Plumjob.com, our Talent & Skill partner

Submitting your resume or profile does not guarantee employment. Sweven follows strict privacy and data-protection standards for all recruitment data. Recruitment decisions are made solely at the discretion of Sweven HR teams.

6. Security and Safety of the Website

Sweven employs industry-standard security measures, including:

  • SSL/TLS encryption
  • Firewall-protected servers
  • Access-controlled internal systems
  • Continuous monitoring and vulnerability remediation

While Sweven strives for high standards, no website can guarantee absolute security, and users should apply reasonable caution when sharing information.

7. Cookies Policy

Sweven.com uses "cookies" and similar tracking technologies to:

  • Improve website performance
  • Personalize user experience
  • Analyze traffic and usage
  • Remember preferences and login sessions

By using the Website, you consent to the use of cookies. You may adjust cookie settings via your browser, though doing so may impact website functionality. For detailed information, please see our Cookies Policy.

8. Data Usage and Privacy

Sweven collects information from customers, prospects, and visitors, such as:

  • Contact details (name, email, phone)
  • Business inquiries
  • Usage analytics
  • Recruitment-related data
  • Customer project information (where applicable)

Sweven uses this data to:

  • Provide services and support
  • Improve website functionality
  • Respond to inquiries
  • Conduct marketing (opt-in only)
  • Recruit candidates
  • Comply with legal obligations

Sweven does not sell user or customer data. For full details, please refer to our Privacy Policy.

9. Forward-Looking Statements

Some content on Sweven.com may include forward-looking statements related to:

  • Product roadmap
  • New features
  • Business plans
  • Strategic partnerships
  • Technology developments

These statements are only projections and not guarantees. Actual results may differ due to market, operational, or external factors.

Users are advised to review our Safe Harbor Policy for more information.

10. Limitation of Liability

Sweven shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, revenue, or business opportunities
  • Errors, delays, or interruptions in website availability

Your sole remedy for dissatisfaction with the Website is to discontinue use.

11. Modifications to Terms

Sweven reserves the right to modify or update these Terms at any time. Continued use of the Website constitutes acceptance of updated terms.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles.

13. Contact Information

For questions about these Terms, please contact: info@sweven.com

Emails are monitored on a weekly basis. Please expect delays.